William Hill has been ordered to pay £68,065 to former head of search Joe Tobin, after an employment tribunal ruled, he was unfairly dismissed over sexual harassment allegations.
The issue? The company’s internal investigation was flawed: CCTV wasn’t reviewed, key evidence was missing, and conclusions were based on limited witness statements. While Tobin was dismissed for gross misconduct, the tribunal found the process lacked thoroughness and fairness.
Why it matters:
- Knee-jerk reactions to serious allegations can backfire
- Investigators must be trained, impartial, and supported
- A trauma-informed and procedurally sound approach is crucial, both to protect individuals and the business
Key takeaway: Flawed investigations damage trust—and they can cost your business significantly in court.