The Manager Confidence Programme
More confidence in yourself. Greater confidence in managing others.
Personalised one-to-one coaching with Suzie Brightwell, helping you become a more confident, capable and effective people manager.
Whether you’re stepping into management or have years of experience, this programme gives you space to reflect, work through real challenges and develop an approach that feels right for you.
Six coaching sessions
One-hour sessions spread over several months.
Personalised to you
Focused on your goals and workplace challenges.
DISC behavioural profile
Build greater understanding of yourself and others.
Online or face to face
Choose the approach that works for you.
Managing people brings a different set of challenges
One day, you’re doing a job you know well. The next, you’re expected to motivate others, manage performance, navigate difficult conversations and support your team.
All whilst keeping on top of your own workload.
Even experienced managers can find themselves questioning their decisions, putting off conversations or feeling unsure how to approach a particular situation.
Give yourself space to move forward
The Manager Confidence Programme is a structured coaching experience that helps you build clarity, capability and confidence in how you manage people.
Working with Suzie, you’ll explore the situations you’re facing, understand your own approach and develop practical ways to move forward.
Each session combines reflection, supportive challenge and clear actions you can put into practice at work.
Who the programme is for
New people managers
Find your feet as you take on responsibility for others.
Build confidence in your decisions, understand your management style and develop stronger working relationships from the start.
Developing managers
Work through the challenges that are holding you back.
From difficult conversations to competing priorities, coaching gives you space to explore your options and take purposeful action.
Experienced managers
Step back, reflect and strengthen your approach.
Explore established habits, adapt to new challenges and develop a way of managing that supports both you and your team.
Practical skills for every stage of managing people
Our ten workshops follow the employment lifecycle, helping managers develop the knowledge and confidence to recruit, lead, support and develop their teams.
The dates below are for the 2027 open programme. In-house programme dates are arranged with your organisation.
Start with a conversation
Your complimentary 20-minute discovery call is an opportunity to talk about where you are now, what feels challenging and what you’d like to achieve.
It also gives you and Suzie a chance to decide whether working together feels like the right fit.
Understand your approach
Before your first coaching session, you’ll complete a DISC behavioural profile.
This provides a starting point for exploring how you communicate, make decisions, respond to pressure and build relationships.
Work through real challenges
Across six one-hour sessions, you’ll focus on the areas that matter most to you.
Suzie will help you explore different perspectives, challenge your thinking and develop practical strategies for your everyday management responsibilities.
Turn reflection into action
Every session finishes with clear actions, practical techniques and achievable goals.
Between sessions, you’ll have time to try different approaches, notice what changes and bring your experiences back into the next conversation.
Coaching shaped around you
Your challenges, responsibilities and goals guide the conversation.
Together, you and Suzie will identify where coaching could make the biggest difference, with space to focus on situations as they arise throughout the programme.
Finding your management style
Understand your strengths, recognise your habits and develop an approach that feels authentic to you.
Having difficult conversations
Build confidence to address concerns, give honest feedback and approach sensitive discussions constructively.
Managing performance
Explore how to set expectations, support improvement and create accountability within your team.
Understanding different personalities
Use behavioural insights to adapt your communication and build more effective working relationships.
Leading through change
Work through uncertainty and consider how to support yourself and your team when things change.
Building an engaged team
Explore how your approach can encourage motivation, trust and stronger team relationships.
Balancing priorities and wellbeing
Consider how to manage competing demands whilst protecting your own wellbeing.
Download our latest brochure!
Meet your coach: Suzie Brightwell
With more than 15 years of experience across HR, learning and development, people management and coaching, Suzie understands the pressures managers face.
Having managed teams herself, she knows how rewarding it can be to help people grow, and how challenging it can feel when conversations are difficult or priorities compete.
Her approach combines coaching, DISC behavioural profiling and practical workplace experience to help you develop self-awareness and turn insight into action.
You can expect thoughtful questions, encouragement and constructive challenge, with a clear focus on helping you move forward.
For Suzie, effective management starts with understanding yourself, understanding others and creating an environment where people can do their best work.
Invest in your confidence
£1,800
For the complete Manager Confidence Programme with Suzie Brightwell.
Start with a complimentary 20-minute discovery call to explore your goals and whether the programme is right for you.
What’s included?
- Complimentary 20-minute discovery call.
- Individual DISC behavioural profile.
- Six 60-minute one-to-one coaching sessions.
- Online or face-to-face coaching.
- Practical coaching exercises and reflection tools.
- Clear actions and goals from each session.
- £100 voucher towards any MUSE & Training service.
“Each session helped me step back, look at things differently and make stronger decisions for both the business and myself.”
Ian Looms
Managing Director, Anker Elemental
“Suzie broke everything down and guided me to help create a plan. We focussed on a different element of the plan over each of the sessions and it has been a huge help.”
Luke Jones
LAJ Marketing